The Medical Spa

What a difference a year makes! I dropped 65 lbs in 1 year. Their weight loss program works! The pictures are almost a year to the day to show the results. The only draw back to the weight loss was having to buy all new clothes.

I normally don’t write reviews good or bad but this is the second review I have ever written but it was needed to be known to others of my experience today. After taking a day off work for a scheduled appointment and driving nearly an hour and a half to get to the place they said they were short a person because they called out of work today and could not see me today, they didn’t even have the courtesy to give me a call to say they were short staff and that they needed to reschedule. Yet they will be quick at charging you if you do not cancel in advance - sad to see that they have no care for your scheduled confirmed appointment and did not even try to get me in after I even said I’ll wait as long as needed since I was already there. Very disappointing….one more thing to add, they didn’t even apologize for the inconvenience - poor service today. Normally I have never had a problem with them but today they just seemed to NOT CARE AT ALL.

I really enjoyed my first visit today with Jennifer Bizuneh (Jen). She was very knowledgeable and did not push any additional services on me.Understanding that less is more to get started again with my Botox. The staff was very welcoming and pleasant from my initial call and conversation with Arianna to get scheduled. And after my session ,Erica helped me understand and showed me how to get set up with the Alle rewards program. Thank you