Replenish

I was so excited to find a med spa close to home, but my experience was not so great. Upon arrival the parking lot is available but small and easy to find. Front was locked & employee let me in to check in. I was interrupting her breakfast and scroll time. During an IV treatment, my blood started backing up into the IV bag, and no one responded when I pressed the call button. No one came. At this point I had to take my empty but now filling with blood IV bag into the hallway crying for help. When the employee finally came, she said, “Oh, is this your first time?” and repeatedly called me “queen” which maybe if you’re 15 that is cute but i am not and instead I am offended by the dismissal attempt to try and use friendly cute language to patch up ineptitude. Sort of it own unique brand of gaslighting rather than a professional admission to poor performance. The nurse who stepped in was wonderful and clearly upset about what had happened, but the neglect from the other employee was unacceptable. I felt completely unsafe. any benefit vitamins for a cold could have helped me was negated by the extreme stress of the scenario. It did couch me and knock me out for a few days At check out time the nurse ended up having to seek this employee from “the back” so I could pay and she was clearly still upset and referring me as queen and apologizing which honestly made it worse. I wanted to leave as fast as possible but now I needed to stand around while the nurse finds her and checks me out. I did report this to the owner of the shop via email and a phone call and let me tell you she was NOT PLEASED with the way her brand was represented. due to her localness and genuine outreach to rectify my experience I will try again in the future with a different staff and see if this is something that we can make work — as part of the review process if I give a bad one and someone tries to fix it — I’ll be open minded.

Hands down the best IV experience I have ever had witnessed. The care and compassion this team displayed for my sick friend who was trying to get home and was visiting Atlanta was BEYOND what we could of ever asked for! Too notch care! Thank you all so much!

As someone with chronic illnesses who consistently suffers from dehydration, I give this place all the praise. The atmosphere is so relaxing and calming - truly a stress free zone. I’ve met many of the employees who are fantastic at what they do, and all of whom are so kind and genuine. Whenever I’m feeling bad, this is my go-to place because I know I’m getting top-notch treatment it an amazing environment with genuinely kind people. I would recommend this place to everyone!! Can’t say enough good things.